Privacy Policy
Effective Date: Jan 1 2026
1. Overview
INSTANT is a vehicle location assistance platform.
We collect limited information solely to help locate a vehicle and provide related service options.
INSTANT is not a lender, bank, insurance company, or government agency.
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2. Information We Collect
We collect information necessary to help locate a vehicle, including:
• Full name
• Phone number
• Email address
• Vehicle details (make, model, plate, VIN if voluntarily provided)
• Location information related to where the vehicle may have been towed
• Information submitted through platform forms
• Basic technical data (IP address, browser type, device type)
We do not collect Social Security numbers.
We do not verify identity.
We do not store lending account data.
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3. How We Use Information
We use collected information to:
• Attempt to locate a vehicle
• Communicate vehicle location updates
• Provide recovery-related instructions
• Route users to optional third-party service providers
• Improve platform performance and user experience
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4. Information Sharing
Information may be shared only as necessary to:
• Confirm vehicle location
• Connect users with independent third-party providers (if requested)
• Operate platform infrastructure
We do not sell personal information.
Once a user leaves the INSTANT platform to interact with a third party, that provider’s privacy policy applies.
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5. Data Retention
Information is retained only as long as reasonably necessary to fulfill vehicle location purposes or comply with applicable law.
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6. No Minors
This platform is intended for individuals 18 years or older. We do not knowingly collect information from minors.
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7. Data Security
We implement reasonable technical and administrative safeguards. However, no internet transmission is completely secure.
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8. Changes to Policy
We may update this Privacy Policy periodically. Continued use of the platform indicates acceptance of updates.
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9. Contact
For privacy inquiries: